PMS Platform

Property Management System

One connected operating platform. Oriald brings front desk, food & beverage POS, guest smartphone self-service, housekeeping, and executive governance together under a single, unified database.

FRONT DESK & RECEPTION

Front Desk Operations Command Center

100% Offline-Resilient Check-Ins, Room Timeline & Fast Shift Handovers

Empower receptionists with an interactive room timeline calendar, 1-click room billing, and instant receipt generation that works seamlessly even when the internet drops.

—Offline-first architecture — zero check-in delays during network outages

—Interactive visual room timeline & reservation calendar

—1-click shift handover reports & daily cash drawer reconciliation

—Instant room-charge posting and digital guest receipting

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RESTAURANT & BAR POS

Multi-Outlet F&B Point of Sale

Post Orders Directly to Guest Folios & Track Cash/Card Payments

Eliminate manual meal tickets and lost room-charge revenue. F&B staff can charge meals directly to room bills, process instant cash or card payments, and manage kitchen orders in real time.

—Direct room-charge billing posted instantly to guest folio

—Multi-outlet support for main restaurant, pool bar & room service

—Shared front desk PC mode — fast outlet switching without logout

—Real-time daily POS sales audit & payment method breakdown

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GUEST SMARTPHONE PORTAL

Zero-App Smartphone Concierge

Instant QR Access to Live Room Folios, Room Service & Reception Chat

Elevate guest satisfaction with a web-based digital concierge requiring zero app downloads. Guests scan a QR code in their room to view live bills, order food, copy Wi-Fi access codes, and message reception.

—Zero app download required — instant smartphone browser portal

—Live room folio inspection & itemized bill transparency

—Direct 2-way chat with front desk for rapid request fulfillment

—Staff service rating & real-time guest feedback channel

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HOUSEKEEPING & MAINTENANCE

Live Room State & Floor Coordination

Real-Time Room Cleaning Status, Inspection Queues & Issue Tracking

Coordinate cleaning crews, room inspections, and maintenance requests in real time. Front desk instantly sees when a room shifts from Dirty to Inspected and Ready for check-in.

—Real-time digital room floor maps & cleaning status board

—Automated inspection queue for floor supervisors

—Instant maintenance fault logging with photo uploads

—Housekeeper productivity tracking & shift completion metrics

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OPERATIONAL COMMAND

General Manager Command Center

Live Property Health Index, Audit Trails & Staff Activity

Provide operational leadership with a bird's-eye view of hotel health, room inventory states, staff login audit trails, and guest satisfaction metrics from one centralized console.

—Live Property Health Index score & operational alerts

—Complete operational audit trail logging all staff actions

—Master guest CRM registry & satisfaction score analytics

—Real-time occupancy yield & department performance overview

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EXECUTIVE GOVERNANCE

Owner Multi-Property Portfolio Governance

Remote Financial Oversite, Yield Leaderboards & Automated Audits

Engineered for hotel owners and portfolio investors to maintain complete financial control from anywhere in the world. Track total net revenue, RevPAR yield, ADR rankings, and bank settlement reconciliation.

—Multi-property portfolio performance & yield leaderboard

—Real-time revenue, RevPAR, ADR & booking channel analytics

—Automated POS cash & bank reconciliation engine

—Executive mobile dashboard accessible anywhere on smartphone

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Owner Multi-Property Portfolio Governance